Help FAQs A starter set of answers; expand with your real product, compliance, and care copy. What is Remy hair? Remy means the cuticle is preserved and generally aligned in one direction, which helps with shine, reduced tangling, and a more natural blend with your own hair. All SUNDAY extension lines are designed around high-quality human Remy hair; confirm exact sourcing and quality statements on every product page when you go live. How do I choose a shade online? Use natural light and match to your mid-lengths and ends (not only the root if you colour at home). Our Shade Finder blends on-device tone reading with our library for starting points — pair with swatches where available or book a shade consultation for educator sign-off. Can I heat style my extensions? When made from 100% Remy human hair, you can style with heat in line with the temperature guidance for that product (to be provided on the PDP) and a good heat protectant. Synthetic or fibre products differ — you’re not offering those in this draft. How do I place an order? Shop on sundayhair.co and complete checkout, or contact us for salon or trade enquiries. Cut-offs and fees are summarised on AcademyShade FinderDelivery and Returns. Who can I ask something else? Write to hello@sundayhair.co or use the contact form. The same questions and answers are provided as FAQPage structured data in the page <head> for search engines. Update both when you change copy.